Leadership qualities

There are Managers and then there are LEADERS. 

In my experience the qualities of good leaders are as follows.

1. They must show empathy to their people.

2. They must demonstrate high levels of “Emotional Intelligence”

3. Have good communication skills.

4. Be able to lead from the front and not from a closed door.

5. They must be respected by their staff. (Sometimes there’s a choice between being liked or respected, take being respected every time).

6. Be fair and consistent when arbitrating disputes and give reasons for decisions.

7. Good leaders are inclusive.

8. Really good leaders practise the principal of MBWA

9. Good leaders are visible. As I have previously said the proven method of MBWA ensures you, as a leader is around the action. I believe good leaders must be seen and available to their people. This is a critical ingredient of the team structure.